<p dir="ltr" style="line-height:1.38;margin-top:15pt;margin-bottom:15pt;"><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(55, 65, 81); background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><b>1. Shipping Method:</b></span></p><ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 15pt; margin-bottom: 0pt;" role="presentation"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Partnerships for Excellence: At Desire Wala, we pride ourselves on delivering an exceptional shipping experience. To ensure this, we have partnered with leading service providers such as DP World, Blue Dart, DTDC, and Safe Express.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" role="presentation"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Complimentary Delivery: All orders benefit from our "Free Delivery" service, providing value with every purchase.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" role="presentation"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Swift Delivery Options: Experience the convenience of receiving your order within 1 or 2 days. However, for those seeking express delivery, please note that additional shipping charges will apply.</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;" aria-level="1"><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 0pt; margin-bottom: 15pt;" role="presentation"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Payment Flexibility: For your convenience, we offer both Cash on Delivery (COD) and pre-payment options.</span></p></li></ul><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br></span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt;"><span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(55, 65, 81); background-color: transparent; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><b>2. Delivery Terms:</b></span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">2.1 Dispatch Time:</span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Your time is precious. Therefore, upon placing an order, we commit to dispatching it on the very same day from our warehouse, ensuring prompt service.</span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">2.2 Out-of-Stock Items:</span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Should an item be unavailable, worry not. We will promptly dispatch the in-stock items from your order and subsequently ship the out-of-stock items as soon as they become available.</span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">2.3 Exceeding Delivery Estimates:</span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 15pt; margin-bottom: 15pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If your delivery surpasses the anticipated timeline, please get in touch with us. We will promptly liaise with our carrier partners to investigate and ensure timely delivery, reinforcing our commitment to your satisfaction.</span></p><p><span id="docs-internal-guid-86c41884-7fff-6a5c-d355-1fd05b648663"></span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 15pt; margin-bottom: 0pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Thank you for choosing Desire Wala. </span></p><p dir="ltr" style="text-align: justify; line-height: 1.38; margin-top: 15pt; margin-bottom: 0pt;"><span style="font-size:12pt;font-family:Arial,sans-serif;color:#374151;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Your trust drives our dedication to excellence in service and delivery.</span></p>